Gallery Member Portal Upgrade Notice
We're upgrading the Gallery Member Portal to serve you better.
From 31 August to 2 September 2026, the Member Portal will be temporarily unavailable while we carry out essential system enhancements. During this period, you will not be able to log in to your account or access member services through the portal.
For more information, please contact us at membership@nationalgallery.sg
Thank you for your patience and understanding. We look forward to welcoming you back to the enhanced Gallery Member Portal.
Gallery Member Portal Upgrade FAQ
We're carrying out essential system enhancements to improve your experience with the Gallery Member Portal.
The Gallery Member Portal will be unavailable from 31 August to 2 September 2026.
No. Your membership remains valid. Only access to the Member Portal and its online services will be temporarily unavailable.
During the upgrade period, you will not be able to:
- Sign up for a new Membership
- Renew your Membership
- Log in to your Member Portal account
- Access member services through the Member Portal, including:
- Benefit redemptions (e.g. exhibition tickets, F&B vouchers and parking coupons)
- Profile updates
- Receipt submissions
Yes. Ticket redemption will continue to be available onsite at the Tours & Programmes Counter, Coleman Entrance during the upgrade period.
Yes. Parking coupon redemption will continue to be available onsite at the Concierge, Coleman Entrance during the upgrade period.
No. F&B voucher redemption will not be available from 31 August to 2 September 2026.
If you have a physical Gallery Member card, you can still enjoy up to 15% off at selected F&B tenants by presenting your card at participating outlets.
If you need assistance during the upgrade period, please contact us at membership@nationalgallery.sg.